Sal’s Italian Ristorante Menu

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  • Katy M.

    I've used this location of Sal's for delivery over the past few years. As of late, the delivery times have gotten far too long - almost 2 hours the past couple of times AND our order has been wrong upon delivery the past 2 times. And after calling to speak to a "manager" about it, was met with an "oh well" attitude, no apology, nothing done to correct or make it right. Just a ruined dinner and evening for me for which I paid well over $60 for. So, I have avoided them for the past several months as I didn't trust them to get it right after taking so long. But, yesterday I decided to try again, but this time I thought I'd call in an order and actually pick it up personally so that I could get it quicker AND check the order before getting it home. When I called in my order I was VERY VERY clear and precise about every detail of my order. The girl taking the order acknowledged everything I said perfectly. Great....I thought. I arrived to get my order, paid for it, was presented with it and pulled items from the bag to check. To my disbelief the first two items I pulled out were completely wrong an the opposite of what I ordered. I could not believe the incompetence. I handed them to the girl at the counter who said NOTHING to me. Just took them and headed to the kitchen. I asked to have it corrected quickly so I didn't have to wait much longer. I had already been there for 15 minutes, and now I had to wait all over again. The girl disappeared for a while, avoiding me. When I did finally see her again, I asked if she knew how long it would take for my corrected food to come up. Her response was "I have no idea". Which I took to mean "I don't care". Finally, after standing in Sal's for THIRTY minutes, I got my corrected items to add to the cold ones that had been sitting waiting with me. Never one apology, not even apologetic, nothing. Bottom line, they are incompetent, disorganized, unprofessional, and they simply do not care about their customers or their business. For me, NEVER AGAIN.

    (2)
  • Jessica W.

    Let's see...... Where do I begin. I've been frequenting this location of Sal's for about 4 years now. If you eat in the restaurant, you get a great, crispy pizza, piping hot out of the oven and great service. What you get when you place an order for take-out is a soggy mess. Don't bother with delivery, even during non-peak time it runs over an hour. I can't tell you how many times we've gotten cold pizza and had to reheat it in our own oven. Even the "fast food" pizza restaurants like Pizza Hut and dominos can get this part right. The drivers never have change so you can tip them so you either have to give them a five or nothing at all..... My recommendation... Pay by card so you can just tip what you think they deserve, not what you're forced to. Garlic rolls are super bland, they taste like buttered rolls, hardly any garlic. Pizza sauce is kind of sweet, but some nights it's fine, so not sure there. Monday and Tuesday nights are the best value, large cheese pizza for $7.00. Our last delivery order: large pizza with half pepperoni and half green peppers and sausage and two cannolis (THESE ARE AWESOME) cost was $32.00....... For a pizza that's kind of pricey. The cannolis are totally worth the $4.50 they charge, they are delish!! All in all, just eat there, on Monday or Tuesday if you can, it's a much better "budget friendly" deal.

    (2)

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Sal’s Italian Ristorante

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